Accops Support Portal

How Tos 22

• Install/ Upgrade HyWorks Client on HyDesk (Thinclients) without Controller
• Image Installation Process for HyDesk Hy3200
• Newly Created VM in VMware is not displayed in HyWorks Environment
• DVM fetching multiple IP's & DVM Agent status "Not Responding" in HyWroks Management Console
• DVM Agent Not Responding with Error: Reason: System.Runtime.InteropServices.COMException (0x80070035): The network path was not found

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Documentation 4

• Accops Virtual Desktop - Optimizing Performance
• MS Excel Crashes when SEP is used on Hosted Shared Desktops
• Hyworks controller Microphone Redirection settings
• Accops VDI GPU assignment Guide

Hotfixes 2

• Phoenix Touch Screen Patch for Hy3000 device.
• GFX Patch for Session Disconnection Issue in Hyworks controller

HyWorks Troubleshootings 3

• RDS Session Freeze Issue on Windows10 (Version 2.5 SP2)
• Troubleshooting logs to be asked from customer
• User Session should persist when accessed across windows or linux platform

SEP Documents 1

• How to configure policies for USB redirection through SEP

Third Party Software Installation 1

• Installing Office365 ProPlus on a RDS Server (Terminal Server) using Shared Computer Activation.