Accops Support Portal

Third Party Software Installation 1

• Installing Office365 ProPlus on a RDS Server (Terminal Server) using Shared Computer Activation.

FAQ 4

• What is HyDesk?
• What is HyWorks Controller?
• What is Hysecure (Previously OneGate)
• What is HyLite (Previously skyView)?

News 1

• HyWorks Releases

ACCOPS Ubuntu OS with Hyworks Client 1

• ACCOPS OS

Manuals 2

• Propalms TSE Installation Guide
• Propalms TSE 7.0 Admin Guide

Troubleshooting 7

• Hyperprint Issue : PostRunScript.vbs
• Application Disconnection Issue
• How many concurrent Remote Desktop Sessions can run on a single Windows Remote Desktop Server?
• Troubleshooting: TSE application launch fails with Terminal Services Client Access License Error
• To sign in remotely, you need the right to sign in through Remote Desktop Services.

See all 7 articles

Authentication 5

• Application list not refreshed correctly on the LaunchPad after change in group membership across domains.
• Adding Multiple Domains to TSE
• How to configure Complete AD Single-Sign-On (SSO) authentication in Propalms TSE
• Pass through authentication fails when a user tries to logon
• After a user changes his domain password, he or she can no longer launch applications

Configuration 3

• Cannot add groups from other domains
• Application icons missing when connecting to Console/Launchpad portal of Secondary Web Server
• The system cannot find the executable for the application the user is attempting to launch

Applications 1

• DUMP File Issue (.DMP)

How Tos 6

• RDP Optimisation on terminal server
• Terminal Services Client Access License Error
• To Change TSE Console and Launchpad Port.
• TSE Client Installation on UBUNTU OS
• Steps to check number of threads per worker process IIS in Propalms TSE Server.

See all 6 articles

RDS 4

• RDP Access Denied error in Trusted Domain due to Time Synchronization.
• How to resolve Volume License edition Office365 issue on RDS server
• How to resolve SQL Server Configuration Manager not opening issue in Hyworks Controller server.
• How to Resolve SAS Enterprise Guide needs to close(SAS Not Launching) issue in SHD for particular user

Azure Automation 1

• Scheduled Virtual Machine Shutdown/Startup - Microsoft Azure Cloud

Nvidia Driver Installation 1

• Installing and configuring the NVIDIA VIB on ESXi

HY3000 2

• How to check HY3000 OS Version.
• How to check OS version of Accops Thinclient.