The article is created to provide detailed information on How to: Install Firmware, Patches or BIOS Updates on HyDesk Devices using TCPUp.

The installation process is as follows:

  1. Setup TCPUp server
    1. Invoke TCPUp Tool from Windows PC with Admin rights -> Set the appropriate Firmware, BIOS Update or Patch file
    2. Invoke Upgrade utility on target devices
    3. Install the selected Firmware, BIOS Update or Patch file as per requirement


  • Only .dat format is supported with TCPUp

Supported Models: Following models support the installation of firmware, patches or BIOS updates using TCPUp

  1. Hy2000
  2. Hy3000
  3. Hy4000

Detailed information can be found in the following document:

Document for Installation Process of Firmware, BIOS or Patch files on HyDesk Devices using TCPUp

Contact support team at or create a ticket at for any issues.