Issue: If you are getting below error in OneGate client: Failed to start OneGate Filtering Module.


Cause: This issue occurs when you have installed windows updates or updated your antivirus.


Workaround: To resolve this issue follow below steps:


Step 1: Close onegate client from task manager.

Step 2: Restart Your PC.

Step 3: Right click on Onegate Client and "Run as an administrator".

Step 4: Go to Action Tab and select "Preference".


Step 5: Enable " Use LSP Mode" in "Advance Options" and press OK.


Step 6: Enter OneGate Server address and select your assigned OneGate Domain.


Step 7: Login With your OneGate Credentials.


Note: if you are still facing login error kindly, click here to create a support ticket with us.